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Compliance Policy

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COMPLIANCE POLICY

Effective Date: 28 May 2026

Zylope, operated by APEXAXIS INDIA PRIVATE LIMITED, is committed to operating in compliance with applicable Indian laws, RBI guidelines, NPCI regulations, BBPS operational standards, and financial industry best practices.


REGULATORY COMPLIANCE

Zylope aims to comply with:

  • Reserve Bank of India (RBI) Guidelines
  • NPCI Rules & Circulars
  • BBPS Operational Standards
  • KYC & AML Regulations
  • Information Technology Act, 2000
  • Applicable Consumer Protection Laws

KYC & AML POLICY

Users may be required to complete KYC verification for certain services.

The company may monitor, restrict, or report suspicious transactions in accordance with Anti-Money Laundering (AML) and fraud prevention regulations.


DATA & SECURITY COMPLIANCE

Zylope follows reasonable security and data protection measures including:

  • SSL Encryption
  • Secure API Integrations
  • Access Controls
  • Fraud Monitoring Systems

User data is handled in accordance with applicable privacy and compliance requirements.


THIRD-PARTY PARTNERS

Certain services are facilitated through regulated banks, NBFCs, payment aggregators, telecom operators, and financial partners.

Current disclosed lending/financial partner:

  • Faircent

Loan approvals and financial decisions are solely handled by the respective regulated partner institutions.


USER RESPONSIBILITY

Users must:

  • Provide accurate information
  • Use services lawfully
  • Protect OTPs and login credentials
  • Avoid fraudulent or suspicious activity

Violation of compliance requirements may result in account suspension or legal action.


CONTACT DETAILS

Customer Support:
care@zylope.com

Grievance Officer:
grievance@zylope.com

Website:
www.zylope.com

© APEXAXIS INDIA PRIVATE LIMITED. All Rights Reserved.